Privacy Policy
Effective Date: July 28, 2024
1. Introduction
Welcome to Esikhya School! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS management software.
2. Information We Collect
- Personal Information: When you register for our services, we collect personal information such as your name, email address, phone number, and job title.
- Institution Information: We collect details about the schools and institutions using our software, including names, addresses, and contact details.
- Usage Data: We collect information about how you use our software, including login details, usage patterns, and interactions with features.
- Technical Data: We collect data related to your device and internet connection, such as IP addresses, browser types, and operating systems.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Our Services: To ensure the functionality and performance of our software.
- To Communicate with You: To send updates, notifications, and respond to your inquiries.
- To Improve Our Services: To analyze usage patterns and enhance the features and performance of our software.
- To Ensure Security: To protect against unauthorized access, fraud, and abuse.
4. How We Share Your Information
We may share your information in the following situations:
- With Your Consent: We may share your information if you provide explicit consent to do so.
- With Service Providers: We may share information with third-party service providers who assist us in operating our software, such as cloud hosting providers and payment processors. These providers are bound by confidentiality agreements.
- For Legal Reasons: We may disclose information if required by law, to comply with legal processes, or to protect the rights and safety of our users and the public.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you wish to exercise these rights, please contact us using the information below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
9VN Communication Pvt Ltd